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Essay

Service Quality at the Ritz-Carlton Hotel Company

Essay specific features

 

Issue:

Business

 

Written by:

Ora E

 

Date added:

June 3, 2014

 

Level:

University

 

Grade:

A

 

No of pages / words:

6 / 1637

 

Was viewed:

7680 times

 

Rating of current essay:

 
Essay content:

Being a leader in upscale hotel chain industry, The Ritz-Carlton Hotel took a unique path to compete with its rivals. Founded on principles of groundbreaking levels of customer service, and with guest satisfaction being the highest mission, the Ritz-Carlton Hotel Company, is the first and only hotel company to win the desirable Malcolm Baldridge National Quality Award and the only service company to win the award two times, with the most recent honor received in 1999...
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Johnson acquired the rights to the name made famous by Swiss hotelier Cesar Ritz. The company manages more than 50 luxury hotels worldwide, in Australia, China, Indonesia, Japan, Malaysia, Mexico, Puerto Rico, Singapore, South Korea, Spain, the US, the US Virgin Islands, etc. The Ritz-Carlton name is synonymous with luxury, and its hotels are consistently rated among the best in the world...
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General issues of this essay:
Ritz Carlton Background Ritz Carlton Ritz Carlton Ritz Carlton Ritz-Carlton Case Study Ritz-Carlton Opening in India. Service Quality at the Ritz-Carlton Hotel Company The Ritz-Carlton Hotel Company The Ritz-Carlton Hotel Company Training Of Ritz-Carlton Employees : Compare and contrast the Rule of Benedict and the Ritz Carlton Ritz Carlton Interview ritz carlton Service Marketing Strategy in Ark Company. Motivational Strategies of the Ritz Carlton
 

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