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Southwest Airlines: A Cultural Assessment
Essay specific features
Written by:
Janice S
Date added:
March 13, 2016
Level:
University
Grade:
A
No of pages / words:
7 / 1942
Was viewed:
10018 times
Rating of current essay:
Essay content:
Southwest's unique and relaxed corporate culture has created a highly successful airline business that has shown a profit for 30 consecutive years. This paper will examine corporate culture of Southwest Airlines and its impact on the company's success.
Southwest's Formal Statements
Southwest has a commitment to customer service as evident in their mission statement, "The mission of Southwest Airlines is dedicated to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit" (Southwest...
displayed 300 characters
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This paper will examine corporate culture of Southwest Airlines and its impact on the company's success.
Southwest's Formal Statements
Southwest has a commitment to customer service as evident in their mission statement, "The mission of Southwest Airlines is dedicated to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit" (Southwest...
displayed 300 characters
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