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Strategic Plan Analysis Paper
Essay specific features
Written by:
Nina O
Date added:
February 27, 2015
Level:
University
Grade:
C
No of pages / words:
4 / 1095
Was viewed:
490 times
Rating of current essay:
Essay content:
Companies are liable if there products were made poorly, and if they cause a disaster from the use of their products. According to Achieving Quality through Continuous Improvements, it defines total quality management as:
Total Quality Management is a holistic business management methodology that aligns the activities of all employees in an organization with the common focus of customer satisfaction to be achieved through continuous improvement in the quality of all activities processes, goods and services (1998)...
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TQM has been widely used in manufacturing, education, government and service industries, as well as NASA space and science programs. Total Quality provides an umbrella under which everyone in the organization can strive and create customer satisfaction. Total Quality is a people focused management system that aims at continual increase in customer satisfaction at continually lower real costs (2006)...
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