Supply chain management

Essay specific features

 

Issue:

Business

 

Written by:

Daniel J

 

Date added:

December 4, 2013

 

Level:

University

 

Grade:

A

 

No of pages / words:

2 / 510

 

Was viewed:

4495 times

 

Rating of current essay:

 
Essay content:

Procurement is an efficient way to manage these elements and can improve customer satisfaction by identifying customers’ needs and reduce operation costs (Croom, Johnston, 2003). An example is BA’s swap from their caterer’s Lindt to Lily O’Brien (Jobber, Fahy, 2006:119). This was done to improve quality for passengers...
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This meaning they use their own services, the internet, which accounted for 97% of all bookings (Jobber, Fahy, 2006:216). Although the internet seems a good source for customers as its accessible to anyone, the website is open 24/7 and can allow passengers to check in online and use online payment, there can be problems in credit card fraud or computer malfunctions e...
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