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Teratech

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Issue:

Business

 

Written by:

Jack C

 

Date added:

November 22, 2016

 

Level:

University

 

Grade:

A

 

No of pages / words:

4 / 885

 

Was viewed:

9733 times

 

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Essay content:

TeraTech executives are trying to implement a plan that will reverse the current situation. Describe the Situation Issue and Opportunity Identification TeraTech is a "Customer Relationship Management (CRM) solutions provider in the pharmaceutical industry" (University of Phoenix, 2008). Although the company has led the industry, TeraTech's fourth quarter sales fell significantly...
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Although the company has led the industry, TeraTech's fourth quarter sales fell significantly. One of the reasons for slowing growth rates is increased competition in CRM industry and customer dissatisfaction . TeraTech’s executives are concerned as the decrease in sales may cause the company losses for the next year...
displayed 300 characters

General issues of this essay:
A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. Customer Acquisition And Keeping Customers In Today’S Volatile Market Customer relationships marketing Marketing and Customer Relationships Worksheet Problem Solution Teratech Problem Solution: TeraTech TeraTech Benchmarking Teratech Teratech teratech problem solution customer relationships Understanding And Fostering Relationships With Customers What constitutes good customer service and makes a company in the fast food industry indispensable? Airbus's New Support Strategy Values Customer Service Internship Experience Customer Tech support
 

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