Tesco - Customer Service

Essay specific features

 

Issue:

Business

 

Written by:

Erin H

 

Date added:

June 6, 2014

 

Level:

University

 

Grade:

A

 

No of pages / words:

6 / 1591

 

Was viewed:

3640 times

 

Rating of current essay:

 
Essay content:

An important way to an organisation to get an edge over its competitors is to provide extra service to satisfy and delight their customers, which can retain them and also gain new customers. Therefore the achievement of customer satisfaction must be a major objective in all organisations. To achieve customer satisfaction, an organisation has to provide high quality products and also provide a excellent customer service...
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When the service and product that the company provided is good, they can obtain customer loyalty. The customers will go again and again and would probably tell their friends. In return, the company can gain lot of customers. Moreover, by this mouth promotion, the reputation of the organisation can be enhanced...
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