The Managerial Problem of the Disgruntled Customer

Essay specific features

 

Issue:

Business

 

Written by:

Julia C

 

Date added:

January 14, 2016

 

Level:

University

 

Grade:

A

 

No of pages / words:

2 / 406

 

Was viewed:

9267 times

 

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Essay content:

A problem as little as this can be fixed by doing one thing listening. The common curtsey of listening is not hard and is usually used by the manager to help smooth things over with little conflict. On the other hand the customer may not want to listen to the other party feeling that they are correct with no reason to talk...
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On the other hand the customer may not want to listen to the other party feeling that they are correct with no reason to talk. This may led to more problems which sometimes escalate the miscommunication. Compromise is defined as the settlement of differences by mutual concessions. The definition of this work is easier said than done when talking about the problems of most disgruntled customers...
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