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Essay

The Managerial Problem of the Disgruntled Customer

Essay specific features

 

Issue:

Business

 

Written by:

Julia C

 

Date added:

January 14, 2016

 

Level:

University

 

Grade:

A

 

No of pages / words:

2 / 406

 

Was viewed:

9348 times

 

Rating of current essay:

 
Essay content:

A problem as little as this can be fixed by doing one thing listening. The common curtsey of listening is not hard and is usually used by the manager to help smooth things over with little conflict. On the other hand the customer may not want to listen to the other party feeling that they are correct with no reason to talk...
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On the other hand the customer may not want to listen to the other party feeling that they are correct with no reason to talk. This may led to more problems which sometimes escalate the miscommunication. Compromise is defined as the settlement of differences by mutual concessions. The definition of this work is easier said than done when talking about the problems of most disgruntled customers...
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General issues of this essay:
customer service The Customer Comes Second A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. Customer Behavior Customer Loyalty Customer Needs Customer Satisfation Customer Service Customer force Customer MANAGERIAL AND CUSTOMER COSTS OF PRICE ADJUSTMENT: Managerial Jobs Are The Same In Both Large And Small Organisation managerial jobs are the same in both small and large organisations The Managerial Problem of the Disgruntled Customer Customer Service
 

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