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'Total Quality Management
Essay specific features
Written by:
Barbara H
Date added:
February 1, 2011
Level:
University
Grade:
C
No of pages / words:
3 / 702
Was viewed:
579 times
Rating of current essay:
Essay content:
Focusing on proactively seeing what can be done to make the organization better, and the culture in which they work (Kurtus, R., 2001). The primary goal of Total Quality Management is customer satisfaction. The company must be obsessed with meeting or exceeding the quality demand of the internal and external customers...
displayed 300 characters
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TQM is not to be use as a quick solution to a issues, but as a process that get results by adding up all the gains over a period of time. Because companies are able to take advantage of lower barriers to cross-border trade and investment to disperse important parts of their production process around the globe, globalization of production is on the rise...
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