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Total Quality Management
Essay specific features
Written by:
Chad S
Date added:
January 31, 2013
Level:
University
Grade:
A
No of pages / words:
3 / 725
Was viewed:
7015 times
Rating of current essay:
Essay content:
Meaning everyone involved can make a different. Total quality management is comprehensive structured approach to an organizations ability to improve the quality of product and service through ongoing refinements in response to uninterrupted and continuous feedback. For the total quality management theory to accomplish that which this concept is design to achieve four criteria principles must apply and that is customer satisfaction, respect for people, managing with information ,continuous improvement and analysis( Richardson ,1997,p...
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The application of total quality management can radically transform an organization through advance changes in structures, attitudes, systems and practices involving everyone in the organization. Research reveal as organizations are applying total quality management within their organizations, they are meeting the changing needs within the external and internal customer, stakeholder and satisfying their needs in an effective non costly manner...
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