Total Quality Management (TQM) Survey Paper

Essay specific features

 

Issue:

Business

 

Written by:

Kathleen C

 

Date added:

August 1, 2010

 

Level:

University

 

Grade:

A

 

No of pages / words:

5 / 1136

 

Was viewed:

1316 times

 

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Essay content:

They realize this is a very important factor toward having a successful business. The first step toward achieving success is ensuring that the organization has a Total Quality Management concept included in their goals, objectives, and development of the strategic plans. In this survey, I will explain the value of quality as it relates to customer satisfaction...
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I will also explain the need for customer-driven quality for each organization I have chosen. A matrix is included to show the difference between the strategic roles of the organizations. The last portion of this paper will discuss the important role of leadership relating to quality based on Total Quality Management...
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