Total Quality Managment

Essay specific features

 

Issue:

Business

 

Written by:

John B

 

Date added:

August 27, 2014

 

Level:

University

 

Grade:

B

 

No of pages / words:

3 / 688

 

Was viewed:

8315 times

 

Rating of current essay:

 
Essay content:

Although originally applied to manufacturing operations, and for a number of years only used in that area, TQM is now becoming recognized as a generic management tool, just as applicable in service and public sector organizations. TQM is mainly concerned with continuous improvement in all work, from high level strategic planning and decision-making, to detailed execution of work elements on the shop floor...
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It stems from the belief that mistakes can be avoided and defects can be prevented. It leads to continuously improving results, in all aspects of work, as a result of continuously improving capabilities, people, processes, technology, and machine capabilities. Continuous improvement must deal not only with improving results, but more importantly with improving capabilities to produce better results in the future...
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