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Essay

TQM

Essay specific features

 

Issue:

Business

 

Written by:

Patricia W

 

Date added:

May 5, 2011

 

Level:

University

 

Grade:

A

 

No of pages / words:

4 / 1040

 

Was viewed:

1889 times

 

Rating of current essay:

 
Essay content:

And for the first time a hotel company, namely The Ritz-Carlton Hotel Company, won the prestigious Malcolm Baldridge National Quality Award, which is presented to organizations for providing outstanding quality products and services. This paper will review the definition and components of Total Quality Management; explain its history; describe some of TQM related organizations and awards; introduce its most celebrated intellectuals; and illustrate some of ideas, techniques and principles, and how those were implemented in certain restaurant chains...
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We will conclude this essay by giving a narrative of how the Ritz-Carlton Hotel Company successfully manages for Quality, and thus becoming the benchmark of all luxury hotel chains. What is TQM? Total Quality Management (TQM) is a management approach that originated in the 1950's and has steadily become more popular since the early 1980's...
displayed 300 characters

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