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Essay

Training

Essay specific features

 

Issue:

Business

 

Written by:

Linda N

 

Date added:

December 21, 2014

 

Level:

 

Grade:

A

 

No of pages / words:

9 / 2340

 

Was viewed:

9852 times

 

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Essay content:

What does your sales force already know? c. What are their individual and aggregate strengths and weaknesses? d. Areas requiring training (for example): i. employing the company's sales methodology ii. product knowledge, iii. selling process, iv. communicating up and down the sales "chain of command" v...
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prospecting vi. gaining and maintaining access to senior-levels vii. closing viii. getting to the 'right buyer' ix. devising strategies and tactics to win against a specific competitor Why train? Increase Sales Better trained salesperson will sell more Enhance customer relationships Train to handle o shortages o inflation o competition o recession Decrease costs Train to manage o Time o Territory o Expenses Whitmore's study of qualities that can be learned through training Respect A good salesperson Selling knowledge: A good salesperson o is liked as a person o has common sense o is considered a "friend" o Understands buyers problems o Appears to be better trained o is a better conversationalist o is more well rounded o Is less affected by pressure...
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General issues of this essay:
The Customer Comes Second A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. Customer Needs Customer Satisfaction Customer Service Customer force Customer perceived value Customer customer behaviour advertizing how they make there product sell Customer Service Training Module Customer Service coastal features of point lobos Is the cross training of customer service effective? the case at the NYC Dept of Education Customer Arbitrator
 

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