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Training Of Ritz-Carlton Employees
Essay specific features
Written by:
Charlotte K
Date added:
June 15, 2013
Level:
University
Grade:
A
No of pages / words:
3 / 677
Was viewed:
9220 times
Rating of current essay:
Essay content:
Using those top management, because Ritz-Carlton hotel believed that it was time well spent as it allowed the new recruits to be introduced to the company’s culture by a reliable person. During the initial orientation, the new recruits were familiarized with Ritz-Carlton’s standards, philosophy, history, expectations, values and benefits...
displayed 300 characters
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Orientation was conducted for all classes of employees, including valet parker, housekeeping staff and door people. To reinforce what was taught during the orientation program, each employee was given a wallet-sized card on which the company’s Gold Standards were printed.
On-the-job training and ‘Day 21’ certification
On-the-job training...
displayed 300 characters
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