Value Delivery Network

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Written by:

Juan P


Date added:

July 24, 2013








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3 / 577


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52). This type of system interests me because I have always been curious as to what path a product or service must take in order to be considered a "value" to a customer. Generating my interest during one of the case studies during class, Accenture is a company that has improved the value delivery network for many companies...
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Accenture has improved not only the value delivery system for the airline industry, but its own global delivery system with its partner BT. Accenture found the need to introduce e-commerce to the airline industry's line of services to its customers. E-commerce, as Accenture puts it; reduces costs, maximizes information about customers, allows targeting certain distribution channels, differentiates products, establishes long term relationships, and creates lifetime loyalty; all of which creates value in the delivery network (Stewart)...
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