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Verizon Issues
Essay specific features
Written by:
Lisa W
Date added:
May 13, 2014
Level:
University
Grade:
A
No of pages / words:
2 / 340
Was viewed:
7062 times
Rating of current essay:
Essay content:
On January 25, 2005, my wife called to inquire about international calling plans offered by Verizon. She was informed by a Verizon employee that the calling plan cost $4/month and that would entitle her to $.08/minute to England. Based on this fact, we used the calling plan for the rest of the time I was England, assuming we were paying $...
displayed 300 characters
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When I contacted Verizon regarding the difference, I was told that each call had a premium service termination charge attached to it of $.22/minute.
My problem with this situation is that my wife was never informed that a premium service termination charge existed. When she signed up for the plan, a Verizon employee specifically told her that all calls to England would be $...
displayed 300 characters
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