Verizon Issues

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Written by:

Lisa W


Date added:

May 13, 2014








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2 / 340


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On January 25, 2005, my wife called to inquire about international calling plans offered by Verizon. She was informed by a Verizon employee that the calling plan cost $4/month and that would entitle her to $.08/minute to England. Based on this fact, we used the calling plan for the rest of the time I was England, assuming we were paying $...
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When I contacted Verizon regarding the difference, I was told that each call had a premium service termination charge attached to it of $.22/minute. My problem with this situation is that my wife was never informed that a premium service termination charge existed. When she signed up for the plan, a Verizon employee specifically told her that all calls to England would be $...
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