West Indies Yacht Club Resort

Essay specific features

 

Issue:

Business

 

Written by:

Isabel L

 

Date added:

January 15, 2014

 

Level:

College

 

Grade:

A

 

No of pages / words:

1 / 189

 

Was viewed:

1171 times

 

Rating of current essay:

 
Essay content:

Complaints from guests are inevitable. Moreover, since Chicago office continues its over-booking practice over the past 3 years, ignoring the opposition from the Rooms Division Manager and staff under the department. This partly contributes the current low staff morale.
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Problems in the resort WIYCR is troubled with internal problems that started to affect its normal operation. Expatriate turnover rate is nearly high enough to be problematic; there is a three-fold increase in guest complaints recently; relationship between expatriate and local staff is poor; and there appear to be low employee motivation...
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