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Essay

Enterprise Rent a Car

Essay specific features

 

Issue:

History

 

Written by:

Lakisha G

 

Date added:

August 13, 2014

 

Level:

University

 

Grade:

 

No of pages / words:

16 / 4399

 

Was viewed:

10022 times

 

Rating of current essay:

 
Essay content:

In addition, customers, who were randomly selected, that used this company were interviewed about the customer service and how certain situations were handled. Furthermore, randomly selected employees from different branches were observed on their customer service skills, specifically how they handled customers who were not satisfied with the service...
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The research indicated that Enterprise employees do in fact go the extra mile in making sure that all customers are completely satisfied. Furthermore, when asked why they go the extra mile, employees stated that the company values them as employees and gives them many opportunities for growth, thus they compensate by doing all they can for the company...
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General issues of this essay:
customer service : EXCEPTIONAL SERVICE & ITS PRACTICE Customer Service Customer Service Customer Service customer service customer service Improving Customer Service Principle of Customer Service Tesco - Customer Service Customer Service customer service in n out customer service Poor Customer Service What constitutes good customer service and makes a company in the fast food industry indispensable?
 

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