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Retention
Essay specific features
Written by:
Stephen B
Date added:
September 29, 2014
Level:
University
Grade:
A
No of pages / words:
8 / 2143
Was viewed:
597 times
Rating of current essay:
Essay content:
Hence failing to retain a key employee is a costly proposition for an organisation. Various estimates suggest that losing a middle manager in most organizations costs up to five times of his salary.
The BPOs in India face an enormous challenge in reducing attrition rate and this being a nascent industry needs to draw parallels, examples from other industry practices as well as develop innovative Employee Relation Initiatives as highlighted below...
displayed 300 characters
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This has been classified into three groups
1. The Corporate level
2. Managerial/supervisory level
3. Employee Recognition Initiatives
Here this article attempts to highlight the strategies for the corporate level.
Corporate Level Retention strategies:-
Relevance of Retention Strategies in the Indian BPO Industry vis-a-vis other industries is very critical to its existence for the following reasons -
• To bring stability in business and increase customer service process...
displayed 300 characters
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