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Case Study: Two Big Banks?? Broken Back Office

Essay specific features

 

Issue:

Miscellaneous

 

Written by:

David F

 

Date added:

October 25, 2015

 

Level:

University

 

Grade:

A

 

No of pages / words:

8 / 2133

 

Was viewed:

2287 times

 

Rating of current essay:

 
Essay content:

I??m denied of support from my boss-Vice Chairman. He selects his company??s back office system as the new system after the merger of two banks. I think the most difficult problem is between me and my boss-Vice Chairman of Global Markets. Recently, I??m facing more and more customers complaining about our system, my salespeople are discouraged and there is no growth of my profitability...
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Recently, I??m facing more and more customers complaining about our system, my salespeople are discouraged and there is no growth of my profitability. The main reason is that there are some problems with new bank??s back office??s system, it cannot satisfy with customers?? needs; employees from my bank are not familiar with this new system...
displayed 300 characters

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