change facto

Essay specific features

 

Issue:

Miscellaneous

 

Written by:

James W

 

Date added:

June 27, 2014

 

Level:

University

 

Grade:

A

 

No of pages / words:

7 / 1917

 

Was viewed:

1443 times

 

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Essay content:

We can see that Higher Education (HE) Library and Information Services (LIS), are part of an environment which is subject to both incremental and discontinuous change: Political - increased control from central government Sociological - the information age Educational - the mass HE system Technological - networking, computing and telecommunications Organisational - new structures Economic - increased demand for value for money Cultural - changed norms and values In LIS the move from holdings of information sources in-house to electronic access to remote sources, along with the pressure to provide more services with fewer human and financial resources brings its own kind of change: New structures such as team-working Collaboration with a range of different groups and individuals Additional skills for staff and users Increased management and decision-making Heavier workloads LIS managers and their staff need to adopt positive strategies to cope with these changes: 'Library administrators must become facilitators...
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They must understand how the world is changing and how the library must change. And they must also learn to be masters at persuasion, since wherever there is change there will be resistance.' (Moore, 1995) Coping with change rests on two struts: understanding change and managing change. Coping with change: understanding Practical steps can be taken to increase knowledge and understanding: SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis TQM (Total Quality Management) exercises Group planning exercises Programmes of visiting speakers Training needs analysis Environmental scanning Electronic discussion lists User surveys Internal staff surveys Away days External seminars, conferences and workshops Shared experience sessions Understanding uncertainty 'Information technology is very destabilising of structures of authority because I don't think there has ever been a period in my professional life when I felt so unconfident about my grasp of some of the most essential technologies that are driving the future of the operation I manage...
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