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CITIBANK CASE STUDY
Essay specific features
Written by:
Lina E
Date added:
January 28, 2015
Level:
University
Grade:
A
No of pages / words:
3 / 776
Was viewed:
1252 times
Rating of current essay:
Essay content:
Consequently, Citibank has been regarded as a prestigious, consumer-oriented international bank.
Clear Positioning: As mentioned above, clear positioning as a high-end bank for upper class and large business firms, Citibank could successfully create brand image in Asia Pacific.
Core Competencies: Citibank has managed properly these intangible resources with tangible resources such as banking by phone, overdraft protection and a designated customer service officer to manage their accounts...
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These resources have combined to create capabilities and become core competencies.
Competitive Advantages: As a result, Citibank has competitive advantages in the banking industry. By adding new financial products, continuing to improve technologies for providing better services and products, Citibank will strengthen its competitive advantages; they will become sustainable competitive advantages...
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