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Communication and Conflict Resolution
Essay specific features
Written by:
Barbara C
Date added:
May 1, 2014
Level:
University
Grade:
A
No of pages / words:
4 / 885
Was viewed:
10213 times
Rating of current essay:
Essay content:
One solution to improve communication is "Active listening". Active listening is a dynamic way of communication where both parties are involved. On the other hand how can we resolve organizational problems? One of the best conflict management methods to deal with conflict is to compromise.
Best Communication Skill
Making eye contact is an essential active listening skill as Robbins states, since it "focuses one's attention, reduces the potential for distractions, and encourages the speaker" (p...
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471). By having eye contact while speaking, the parties involved in this sort of communication use more than one sense at a time, which in turn allows them to retain more information. If no eye contact were present, it would not be possible for either party to interpret whether or not the point came across...
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