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Essay

customer relationships

Essay specific features

 

Issue:

Miscellaneous

 

Written by:

Brinda C

 

Date added:

July 26, 2016

 

Level:

University

 

Grade:

B

 

No of pages / words:

1 / 258

 

Was viewed:

1762 times

 

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Essay content:

A customer buys from the firm that offers the highest customer perceived value the customer's evaluation of the difference between all the benefits and all the costs of marketing offer relative to those of competing offers. For example, FedEx customers gain a number of benefits. The most obvious is fast and reliable package delivery...
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The most obvious is fast and reliable package delivery. However, by using FedEx, customers also may receive some status and image value. Using FedEx usually makes both the package sender and receiver feel more important. Customer satisfaction depends on the product's perceived performance relative to a buyer's expectations...
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General issues of this essay:
customer relationships Customer relationships marketing Marketing and Customer Relationships Worksheet A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. Play.Com: Build Up Customer Trust And Security. What constitutes good customer service and makes a company in the fast food industry indispensable? Customer Customer Needs The Customer Comes Second customer profitability Customer perceived value customer service Customer Satisfation customer behaviour customer satisfaction
 

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