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Essay specific features
Written by:
Jose G
Date added:
June 24, 2017
Level:
University
Grade:
A
No of pages / words:
10 / 2774
Was viewed:
1367 times
Rating of current essay:
Essay content:
Introduction
1.1 Purpose
The purpose of this report is to research information on customer service and make recommendations to companies on how they can implement these findings.
1.2 Background
Customer service is vital to the ongoing success of a company. Customers needs, wants and attitudes change very quickly...
displayed 300 characters
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It is important for companies to be continually changing and evaluating their customer service in order to meet these ever changing trends.
Customer service is not merely customer relations or how nice frontline workers are to customers, rather, it is satisfying or even delighting customers; this should be the goal of excellent customer service...
displayed 300 characters
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