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Hofstede

Essay specific features

 

Issue:

Miscellaneous

 

Written by:

Wayne K

 

Date added:

December 15, 2014

 

Level:

University

 

Grade:

A

 

No of pages / words:

3 / 582

 

Was viewed:

5455 times

 

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Essay content:

Dominance and disparity are very important in defining how a society works as any MNC manager should realise that all societies face inequality, but some a greater than others. In an organizational context what’s accepted indicates how greatly superiors can influence the actions and behaviour of their inferiors (subordinates) and the principles and philosophy that superiors and subordinates follow a hierarchy as distinct members...
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(2000) proposed that the exercise of power in service encounters depend on whether customers are (or consider themselves) powerful or weak in relation to service employees/agents. Matilla (1999) assumed that powerful customers in luxury hotels exercise power over weaker service employees. Powerful customers with a high score in Power Distance consider that they deserve extremely good treatment from weaker service employees/agents...
displayed 300 characters

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