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Essay

Proper Telephone Etiquette

Essay specific features

 

Issue:

Miscellaneous

 

Written by:

Gina A

 

Date added:

March 19, 2013

 

Level:

University

 

Grade:

A

 

No of pages / words:

4 / 1111

 

Was viewed:

6855 times

 

Rating of current essay:

 
Essay content:

My years of phone communication have taught me some tried and true rules of etiquette that should be used in all business situations. Your voice and speech habits are crucial elements in an effective telephone conversation. I have always heard that you should smile before answering the phone and that positive attitude will shine through in your voice...
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I have always heard that you should smile before answering the phone and that positive attitude will shine through in your voice. Yes, you feel a little silly at first, but the conscious effort of smiling is a good reminder to be pleasant to the person on the other end of the line. The greeting will vary depending on the company, but a friendly yet professional greeting is best...
displayed 300 characters

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