Quantas Airlines

Essay specific features

 

Issue:

Miscellaneous

 

Written by:

Judith C

 

Date added:

February 20, 2017

 

Level:

University

 

Grade:

A

 

No of pages / words:

3 / 764

 

Was viewed:

8215 times

 

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Essay content:

The Qantas Group employs approximately 37,000 people and offers services across a network covering 145 destinations in 37 countries – 56 in Australia and 89 in other countries (including those covered by codeshare partners) in Australia, Asia and the Pacific, the Americas, Europe and Africa. 2. The Brand: Qantas represents the “Spirit of Australia” It focuses on business traveler and on premium routes, offers full cabin service and provides international / domestic / regional connectivity...
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The Brand: Qantas represents the “Spirit of Australia” It focuses on business traveler and on premium routes, offers full cabin service and provides international / domestic / regional connectivity. Customer feedback is good but shows that some improvements needs to be done in the area of: • Reliability of our in-flight movie system • Seats are old and the pitch is too small • Freshness of our older planes • Qantas is a profitable company and we are rolling new product offering with the introduction of the Airbus A380 and the delayed Boeing 787 Dreamliner...
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