Technology is Nothing Without Process

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Issue:

Miscellaneous

 

Written by:

Sharon T

 

Date added:

March 6, 2016

 

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Grade:

A

 

No of pages / words:

3 / 622

 

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9483 times

 

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Implementing this system means there has to be reengineering for the company. The reading for this lecture is about how the nurses at Wilmington Hospital, and eventually, Christiana Hospital, adapted to the new technology (Bed Xpress and Management Dashboard) and work process after their initial opposition to it ? and how the hospitals benefited from this...
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I have to say that this reading gave me really familiar nuances. The nurses who opposed using the new technology themselves reminded me of some government employees here in the Philippines, who still refuse to have the Internet installed in their offices because they don't see a use for it. It really is hard to teach an old dog new tricks, and not a lot of people want to accept change in the way they do their work...
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