How can managers use their understanding of motivation and communication theories to improve performance of staff?
Essay specific features
May 27, 2013
No of pages / words:
8 / 2017
Rating of current essay:
Much research has sought to discover the sources of
motivation is tentative and no definite conclusions can be advanced.
For instance, "Social philosophers such as Jeremy Bentham and John Stuart
Mill asserted that humans are driven by the desire to obtain pleasure and
avoid pain. And B.F.Skinner's theory of operant conditioning implied that
motivation emerges from the interplay of stimulus and response...
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And B.F.Skinner's theory of operant conditioning implied that
motivation emerges from the interplay of stimulus and response."
(H.T Graham & Roger Bennett, 1998)
With references to " The hierarchy of needs" theory by the American
psychologist, A.H. Maslow, he has divided human needs into the following
a) Physiological or basic needs
b) Security or safety needs
c) Belonging of affection needs
d) Esteem or ego needs
e) Self actualisation needs
In general, when physiological and security needs have been satisfied,
the higher needs ( belonging, esteem and self actualisation) become
important, usually, according to Maslow, in the order of the hierarchy...
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