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Essay

The Role Of The Front Office

Essay specific features

 

Issue:

Science

 

Written by:

Dorothy M

 

Date added:

December 1, 2013

 

Level:

University

 

Grade:

A

 

No of pages / words:

2 / 336

 

Was viewed:

7672 times

 

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Essay content:

For example, front desk agents should never give keys, room numbers, messages, or mail to anyone requesting them without first requiring appropriate identification. Similarly, the front desk agent should not announce an arriving guest's room number. Guest's may be further proteceted if the front office prohibits staff members frrom providing guest information to callers or visitors...
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Similarly, the front desk agent should not announce an arriving guest's room number. Guest's may be further proteceted if the front office prohibits staff members frrom providing guest information to callers or visitors. Generally, front desk agent should not mention guest room numbers. People calling guest's at the hotel should be directly connected to the appropriate guestroom without being informed of the room number...
displayed 300 characters

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