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Essay

Business Communication

Essay specific features

 

Issue:

Technology

 

Written by:

Lawrence J

 

Date added:

December 10, 2014

 

Level:

University

 

Grade:

A

 

No of pages / words:

8 / 2135

 

Was viewed:

737 times

 

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Essay content:

Given some dramatic differences across cultures in approaches to such areas as time, space, and privacy, the opportunities for mis-communication while we are in cross-cultural situations are plentiful. Skill in communication involves a number of specific strengths especially listening skills. The following lists some suggestions for effective listening when confronted with a problem by a subordinate...
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The following lists some suggestions for effective listening when confronted with a problem by a subordinate. • Listen openly and with empathy to the other person • Judge the content, not the messenger or delivery; comprehend before you judge • Ask the other person for as much detail as he/she can provide; paraphrase what the other is saying to make sure you understand it and check for understanding • Respond in an interested way that shows you understand the problem and the employee's concern • Attend to non-verbal cues, body language, not just words; listen between the lines • State your position openly; be specific • Communicate your feelings but don't act them out (eg...
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General issues of this essay:
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