Delta, Northwest Airlines, and Vancouver Airport: The Business Value of Customer

Essay specific features

 

Issue:

Technology

 

Written by:

Richard F

 

Date added:

October 22, 2012

 

Level:

University

 

Grade:

 

No of pages / words:

13 / 3550

 

Was viewed:

5305 times

 

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Essay content:

Kinetics is the world's leading provider of innovative, self-service technology. Trends seem to indicate that airline travelers are more inclined to use a kiosk if they can reduce the time spent getting their boarding pass and making seating arrangements. Airports on average, are reporting that approximately 70% of all airline travelers are incorporating check-in transactions performed through one of the available convenient self-service options...
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Airports on average, are reporting that approximately 70% of all airline travelers are incorporating check-in transactions performed through one of the available convenient self-service options. Kiosks have been shown to shave 5 to15 minutes off of standing in line. This shortened waiting time provides passengers with more time to arrive at the terminal gate, and allows them to get through security checkpoints without the concern of missing a flight...
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