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Essay

E- Commerce

Essay specific features

 

Issue:

Technology

 

Written by:

Mary B

 

Date added:

August 25, 2013

 

Level:

University

 

Grade:

A

 

No of pages / words:

9 / 2241

 

Was viewed:

3833 times

 

Rating of current essay:

 
Essay content:

To focus on the ever - changing world of customer we must start at the beginning to define the customer relationship with brick and mortar enterprises. The brick and mortar shops of the past are known for their typically slow but personalized service, complex logistics processes and high operating costs...
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Customers could walk in to store be greeted by a sales person and then shop- the sales person made small talk, help you with selection and try to up sell you on most any item you choose. The store front shopping experiences are now shaped by technology. In these new times, a busy customer would not want another person to interfere with their shopping experience, a new shopping experience for the customer has arrived...
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General issues of this essay:
Nature Of Customer Focus A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. Wal-Mart Customer Drive Airbus's New Support Strategy Values Customer Service Wal-Mart International Focus Critically discuss the various existing models linking organizational/ business strategy with HRM strategy Customer Customer Needs The Customer Comes Second Customer Service customer satisfaction Customer Contact Customer Satisfation customer service Customer Equity
 

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