Financial Industry Embraces Instant Messaging

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Issue:

Technology

 

Written by:

James C

 

Date added:

November 17, 2016

 

Level:

University

 

Grade:

A

 

No of pages / words:

2 / 455

 

Was viewed:

6372 times

 

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Morgan Chase & Co., Lehman Brothers Holdings, Merrill Lynch & Co., Morgan Stanley Dean Witter & Co., Salomon Smith Barney Holdings, UBS Warburg, and 2000 institutional money management firms will be using Communicator's Communicator Hub IM service. Communicator began working with the financial services industry in mid-2000 for its first industry-wide deployment of the Hub IM service, according to Communicator Hub IM product manager Gary Reifman...
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The financial institutions' unique requirements--including stringent regulatory requirements--had to be considered before the community IM hub could be deployed, Reifman says. One such demand involves archiving communications, which the service enables. A Closed Messaging System Hosted by the company, the IM service offers identity management, content aggregation, and customer support, as well as end-to-end 128-bit SSL (Secure Sockets Layer) encryption, Reifman says...
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