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Help Desk Software Tools

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Issue:

Technology

 

Written by:

Karyn H

 

Date added:

February 26, 2016

 

Level:

University

 

Grade:

B

 

No of pages / words:

5 / 1294

 

Was viewed:

5734 times

 

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Essay content:

It's suited for any company or individual that needs to track customer problems, queries, requests, assets, and responses to clients. It fully supports the ITIL standard within an IT service environment. Comprehensive service management processes are fully integrated in the single application. Many of the features in this software will make the support person’s job much easier...
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Aegis Service Desk has an automatic notification which allows the user to notify clients and internal users of any changes. Aegis has two levels of notifications; record level and field level. Record level is based on changes to a record and allows the user to define which clients to notify when an incident is added, edited, deleted, or copied...
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General issues of this essay:
Application Of Analysis Tools/Techniques Application Software Help Desk Support Problem-Solving Tools and Techniques Paper Supply Chain Management Paradigm And Its Application To The Service And Manufacturing Industry 1 Help Desk Standard Operating Procedures (SOP) Application Software Automated and Group Collaboration Software Enterprise Application Software for Various Information Systems Help Desk Software Tools memorandum about group collaboration software Office Animation & Group Collaboration Software Memorandum Office Automation & Group Collaboration Software Office Automation and Group Collaboration Software Office Automation and Group Collaboration Software
 

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