requirement engineering

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Written by:

Ronald G


Date added:

June 5, 2016








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2 / 374


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Paper work was essential for all their documentations and customer tracking, so they discovered after a while that they're diving in piles of papers. If a customer complains about a certain issue, it will take the department employees a considerable amount of time to find his file, discover the problem and reply to him or to the management section itself...
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There are not any clear workflow steps starting from the registration of a customer until the delivery of the required service. Objectives: The development of such application will have the following objectives: 1. Customer Satisfaction. 2. Reduce employee efforts to come up with results. 3. Increase the daily employee's performance...
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