Software Maintenance and Change Control in an Organization

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Written by:

Gary B


Date added:

October 11, 2010








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5 / 1263


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However, what is actually done to systems in maintenance is sometimes a mystery to many organizations. Thus, software maintenance remains an activity that is difficult and expensive to manage. With this paper, we intend to open the mystery of software maintenance and explain some of the activities involved in this procedure...
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"Requirements analysis is the process of understanding the customer's needs, and capturing them in a formal document." (Icarus, p. 2) This formal document, when working with an existing program, is normally known as a change request form. The change request can come in the form of a formal document or in the form of a heated e-mail from your superiors...
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