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Essay

Southwest Airlines Case Analysis

Essay specific features

 

Issue:

Technology

 

Written by:

William S

 

Date added:

March 1, 2014

 

Level:

University

 

Grade:

A

 

No of pages / words:

3 / 627

 

Was viewed:

6818 times

 

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Essay content:

Southwest imposes fewer restrictions on their lowest fares, such as staying over Saturday nights at destinations. It is also more lenient with itinerary changes; the airline imposes no penalties. For four consecutive years, the Department of Transportation's annual customer service report card has named Southwest tops in its class for all three major categories: 1...
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It is also more lenient with itinerary changes; the airline imposes no penalties. For four consecutive years, the Department of Transportation's annual customer service report card has named Southwest tops in its class for all three major categories: 1. On-time Performance - percentage of flights arriving within 15 minutes of scheduled time 2...
displayed 300 characters

General issues of this essay:
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