Now, over a third of SMBs are already selling online, over a quarter are using IP telephony, one in six have some form of network video and almost 40% use the network for remote backup/disaster recovery.
* Connection has become vital for many, with continuity levels an important issue While a quarter of companies could work for days with no internet connection, most companies require failures to be fixed inside a day... displayed 300 characters
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For one in four, time to fix is even tighter at less than an hour, and for some no break in service is acceptable. In such critical situations, a second redundant connection has to be worth considering.
* Quality of service is also an issue Most companies expect good service levels and look to providers with reliable reputations, but around one in four have noted connection performance dropping frequently or occasionally... displayed 300 characters
