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Essay

The New Standard: VoiceXML

Essay specific features

 

Issue:

Technology

 

Written by:

Benjamin K

 

Date added:

December 11, 2013

 

Level:

University

 

Grade:

A

 

No of pages / words:

5 / 1228

 

Was viewed:

488 times

 

Rating of current essay:

 
Essay content:

In order to increase the portability of their applications, companies decided to find a new way to standardize their interface. The solution that came about was VoiceXML, which was created by Motorola, AT&T, Lucent Technologies and IBM. The VoiceXML language is based on the World Wide Web Consortium's XML standard...
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Through the use of VoiceXML speech enabled applications have begun to help companies cut costs and deliver superior service. This standard has almost revolutionized the way that companies handle automated calls. This standard has started a competitive market for other platforms that enable businesses to improve all processes of their customer care and communication over the phone...
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