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Customer Rentention 4 / 1014
A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. 14 / 3820
The Customer Comes Second 6 / 1492
Customer Needs 2 / 416
Customer 18 / 4986
Customer perceived value 1 / 230
Customer Behavior 21 / 5688
customer service 5 / 1217
customer service 2 / 495
Customer Service 10 / 2774
customer behaviour 8 / 2035
Customer Arbitrator 3 / 807
Customer Service 2 / 538
customer profitability 3 / 612
customer service 4 / 1053
Customer Satisfaction 4 / 872
Customer Equity 11 / 3011
customer satisfaction 4 / 1038
customer relationships 1 / 258
Customer Centricity 32 / 8960
Customer Retention 11 / 2853
Customer Loyalty 11 / 3057
Customer Satisfaction 6 / 1438
Customer force 1 / 213
Customer Satisfaction 5 / 1143
Meet Your Next Customer 4 / 867
Customer Service 1 / 131
Customer Loyalty 2 / 524
Customer Service 4 / 890
customer satisfaction 15 / 3990
OBSERVING YOUR CUSTOMER NEEDS 2 / 355
Customer Satisfaction 12 / 3127
Customer Contact 7 / 1780
in n out customer service 3 / 741
Customer Satisfation 18 / 4985
Customer Satisfaction 10 / 2787
customer satisfaction 5 / 1182
customer service 6 / 1495
customer loyalty programs 3 / 699
customer letter to aplia inc 2 / 441
The Customer Orientated Bureaucracy 9 / 2255
sean guy....customer service 3 / 727
Customer relationship management 2 / 496
mismanagement of customer loyalty 21 / 5732
segmentation of customer base 2 / 404
How To Identify The Must Attractive Customer 11 / 2807
Customer Relationsihp Management 8 / 2013
Customer & Supplier Requirements 8 / 2076
Customer Driven Organization 3 / 700
Customer relationship management 7 / 1924
Poor Customer Service 0 / 0
Analysis of Bank customer 10 / 2536
Customer Service Roles 15 / 4176
CUSTOMER SELLER RELATIONSHIP 2 / 496
Wal-Mart Customer Drive 4 / 1086
how to increse customer satisfaction 18 / 4923
THE REALITY CUSTOMER BASE 1 / 62
Crm-Customer Relationship Management 8 / 2230
Customer Relationship Management 1 / 207
The affects of customer Loyalty 10 / 2715
Customer Relationship Management 61 / 16958
Customer Service Benchmark 11 / 2972
Customer Relationship Management 71 / 19835
Principle of Customer Service 2 / 528
CUSTOMER SATISFACTION SURVEY: 32 / 8821
manage customer segments 9 / 2513
automated customer service 4 / 1041
Customer Relationship Management 5 / 1187
How to Identify and Fulfill Customer Needs 6 / 1620
customer service strategies 16 / 4360
Customer Relationship Management 6 / 1462
Tesco - Customer Service 6 / 1591
Improving Customer Service 13 / 3396
The Value of good customer service 3 / 774
Customer Relations Management 3 / 734
Customer relationships marketing 1 / 3
Customer Satisfaction Survey 5 / 1172
Customer Relationship Management 3 / 703
Nature Of Customer Focus 2 / 389
Customer Relationship Management 8 / 1979
Customer Relationship Management 7 / 1718
Customer Relationship Management 2 / 426
Customer & Suppliers Spanish 4 / 925
Customer Relationship management 14 / 3888
Customer Relationship Management 8 / 2198
customer relationship management 10 / 2797
A more customer oriented business 3 / 628
Customer Satisfaction Questionnaire 5 / 1192
Ideal Customer & Their Behaviors 9 / 2383
Beef Customer Satisfaction 3 / 818
Link Between Customer Orientation And 41 / 11406
customer lifetime value analysis 3 / 748
The Managerial Problem of the Disgruntled Customer 2 / 406
Volvo - A Model for Customer Satisfaction 15 / 4020
Starbucks : Delivering Customer Service 5 / 1155
The Importance Of Analyzing Customer Profitability 6 / 1490
Customer Service Representative Morale 7 / 1694
Disney's Customer Service Model 12 / 3227
Starbucks: Delivering Customer Service 9 / 2261
Maketing And Customer Relationship Worksheet 3 / 674
Starbucks:Delivering customer service 1 / 108
CUSTOMER SERVCIE VALUE IN THE SUPPLY CHAIN 10 / 2768
Data mining in customer acquisition 4 / 1100
The Importance Of Courteous Customer Service 3 / 685
Customer Service Training Module 14 / 3911
Starbucks: Delivering Customer Service 2 / 300
Kudler Customer Loyalty Program 15 / 4183
Starbucks: Delevering Customer Service 1 / 227
Marketing and Customer Relationships Worksheet 2 / 422
Customer Service Tactics and Strategies 4 / 1029
Starbucks: Delivering Customer Service 14 / 3646
Customer satisfaction level of GrameenPhone Ltd. 36 / 10060
Starbucks: Delivering Customer Service 3 / 627
Five Critical Factors To Consider Before Outsourcing Customer Analytics 2 / 427
MARKETING AND CUSTOMER RELATIONSHIP CONCEPT WORKSHEET 4 / 844
Incentive pay programs for Customer Service Representatives 10 / 2723
Case Brief- Starbucks: Delivering Customer Service 3 / 630
customer orientated hot water load management 33 / 9228
Customer Requirements Translated Into Products/Services 4 / 949
Citi bank N.A and pay link service to customer 28 / 7734
The Fine Print: Direct To Customer Advertising 6 / 1588
Article Summary-The Mismanagement of Customer Loyalty 2 / 452
Measuring Customer Service at American Express 5 / 1353
Play.Com: Build Up Customer Trust And Security. 4 / 1024
MANAGERIAL AND CUSTOMER COSTS OF PRICE ADJUSTMENT: 69 / 19190
Information Technology And Quality Customer Service 3 / 591
Internship Experience Customer Tech support 17 / 4535
Legal constraints regarding the usage of customer data. What is an "opt-in"? 5 / 1180
A Study On The Impact Of Employee Empowerment To Customer Satisfaction 1 / 237
Strategic Quality Riordan: Management and Customer Satisfactio 6 / 1675
Harley Davidson's Customer-Centered Supply Chain 6 / 1504
Starbucks: Delivering Customer Service – Case Study 5 / 1321
Case Study: Inductotherm Customer Relationship Building 2 / 480
Kmart Corporation: Seeking Customer Acceptance And Preference 7 / 1936
2. Strategic Quality Management and Customer Satisfaction Paper 4 / 1003
Airbus's New Support Strategy Values Customer Service 3 / 601
A STUDY ON CUSTOMER’S ATTITUDE TOWARDS MOBILE SERVICE PROVIDER’S IN TIRUNELVELI 12 / 3126
Delta, Northwest Airlines, and Vancouver Airport: The Business Value of Customer 13 / 3550
Customer Acquisition And Keeping Customers In Today’S Volatile Market 2 / 366
Competitive Advantage Of Store Design And Customer Handling In Retail 1 / 193
Competitive Advantage Of Store Design And Customer Handling In Retail 5 / 1286
delta and northwest airlines the business value of customer selfservice kiosks 2 / 551
Customer Relationship Management with respect to Recurring Deposit Account of SBI and ICICI 36 / 9854
Is the cross training of customer service effective? the case at the NYC Dept of Education 25 / 6738
Delta, Northwest Airlines, and Vancouver Airport: The Business Value of Customer Self-Service Kiosks 2 / 376
Retailing Characteristics Of Fast Food Stores And Their Impact On Customer Sales And Satisfaction 103 / 28591
What constitutes good customer service and makes a company in the fast food industry indispensable? 5 / 1231
Internet, Internationalisation and Customer Value Creation - The Case of Medical Information On the Internet 31 / 8547
Effective Retail through Customer Service – The Impact of Sales Staff in Different Types of Retail Format 36 / 9805
Call Center Case Study - Customer Contact Center 19 / 5264
Customer Satisfaction for Business-to-Business Professional Services 3 / 739

 
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